4. For each functional area please give a description of the major processes that occur in each keeping in mind the 4 building blocks of competitive advantage where they may apply, Superior efficiency, superior quality, superior customer service, and superior innovation. Not all 4 will apply in each category, the goal here is to use these building blocks, and key tangible/intangible resources to flush out issues relating to the primary and secondary functional areas.
case study
Your paper should be formatted in the 7th edition APA style and include references as required.