Your project team is charged with implementing a new customer relationship management (CRM) software application within the next 30 days. The intended consequence of successfully implementing the CRM program is to provide both your sales and customer service departments more agility and flexibility with engaging existing and prospective customers. The directive from executive leadership is to partner with at least one sales person and one customer service representative in addition to the team members from IT.
paper 1
Your paper should include quotations from Wallace’s “Tense Present: Democracy, English, and the Wars over Usage” as well as at least one additional source from the UCC Library databases. Cite each source using the MLA Style. Paper should be at least 900 words, double...